News & Updates
Helpful Free Apps Make Life Easier
Apps, Smartphones, Captioned Phones, etc!
Apps on Smartphones:
Most people now own smartphones. Smartphones increase access to our world and handle virtually everything that is involved in our lives. Wikipedia defines it as: “A smartphone (or smart phone) is a mobile phone with an advanced mobile operating system. Smartphones typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant, media player and GPS navigation unit. Most smartphones have a touchscreen user interface and can run third-party apps, and are camera phones. 2012 and later smartphones add high speed mobile broadband 4G LTE internet web browsing, motion sensors and mobile paymentmechanisms.”
A smartphone has a touch screen, but a “regular” phone does not. Smartphones come in two varieties, either an Apple product, as in the iPhone, OR an Android, which is everything else.
There are A LOT of apps available smartphone and tablet users. AzTEDP has recently gained experience with the iPhone and iPad products and have found many helpful apps. Many of these apps, or similar apps, can also be found for the Android market at the Google Play Store.
Deaf Communication Apps:
These apps are designed for Deaf or Hard of Hearing American Sign Language users to place and receive Video Relay Service (VRS) and Video Phone (VP) calls over a Wi-Fi or cellular data connection.
Hard of Hearing Communication Apps:
These apps are designed for severely to profoundly Hard of Hearing/deaf/Deaf users (who speak for themselves) to place telephone relay service calls over a Wi-Fi or cellular data connection. Note: If the Smartphone has cellular service, just the smartphone is needed to serve for both voice and reading captions. If a tablet is being used to read captions, a telephone of ANY kind is needed for the user to speak to the other party.
Hamilton CapTel: https://itunes.apple.com/us/app/hamilton-captel/id370615084?mt=8 and Frequently Asked Questions (FAQ): http://www.hamiltoncaptel.com/smartphone/iphone_app/faqs.html
Speech-to-Text: This concept is great for when a Hard of Hearing/deaf/Deaf person can’t communicate face to face with another person. It can be used in doctor’s offices, restaurants, or anywhere face to face conversation is not successful due to an inability to hear.
You can also open up an email or note on your smartphone and use the built-in microphone with built-in Automatic Speech Recognition (ASR) to caption what someone near you is saying.
AAC Flip Writer: https://itunes.apple.com/us/app/flip-writer-aac/id645235166?mt=8
Tone Generator - https://itunes.apple.com/us/app/tone-generator/id457003837?mt=8
Marlee Matlin Signs - https://itunes.apple.com/us/app/marlee-signs/id566054855?mt=8
Ear Machine - https://itunes.apple.com/us/app/earmachine/id732177210?mt=8 (Our video is for this one)
White Noise (for Tinnitis) - https://itunes.apple.com/us/app/sleep-pillow-sounds-white/id410606661?mt=8&uo=4
This is by no means a comprehensive list of what is available, so get on your device and see what may be helpful to you or a loved one! Technology is a great thing!
And if you don't have a smartphone but still have a regular phone at home, don't worry, you can use the internet and your regular home phone for captioning phone calls!
Captioned Telephone Via the Internet:
A computer or other device provides the captions for the user to read, but a telephone of any kind is also needed so that the Hard of Hearing /deaf/Deaf user can to speak to the other party.
CapTel Customer Service Open 24/7
CapTel customer support is available by phone 24 hours a day, 7 days a week., except on major holidays. This ensures that people who rely on the CapTel captioned telephone service have access to help whenever they need it, day or night. Just call 1-866-269-7477.
(As always, the AZRS CapTel Captioning Service is available 24/7 everyday including holidays.)
As a reminder, CapTel 800 and 840 users have one-touch access to customer support. They simply press the blue CUST SERV button on their CapTel phone to be immediately connected to a helpful Customer Service Representative. Other ways to reach CapTel customer support:
Phone: 1-888-269-7477 (V/TTY/CapTel)
Online Chat: www.CapTel.com/customer-service.php
Email: [email protected]
En Espanol: 1-866-670-9134
Attn: CapTel Customer Service
450 Science Drive
Madison, WI 53711
Captioned telephone landline only (no internet required) CapTel 840 is available FREE in Arizona! For information on applying to receive a Captioned telephone, go to the Productstab above. CapTel is only appropriate for people with severe to profound hearing loss who can speak for themselves.
Our office is located at 100 North 15th Ave, Suite 104, Phoenix, AZ 85007. Our office offers such amenities as Wi-Fi and a LOOPED Board/Training facility. There is also free visitor parking available at the northeast corner of 15th Avenue and Adams across the street (east) from our building.