ACDHH's AzTEDP provides free telecommunications devices to Deaf, Hard of Hearing, DeafBlind/Combined Vision and Hearing Loss, and Speech-Impaired residents of Arizona. Please take a look at the individualized product catalogs below.

 

Recipients are encouraged to read the manual enclosed with the device(s), and set up is very easy. For Hard of Hearing users, PLEASE BE SURE THAT YOUR AMPLIFIER IS TURNED ON.

Helpful websites/videos for AzTEDP products:

 

Amplified phones:

Clarity Alto Plus

Geemarc Ampli550

Clarity XLC 3.4+

Clarity XLC 2+

Serene Innovations HD40P

Serene Innovations HD40P Video

Panasonic KX-TGM450s

Panasonic KX-TGM430b

 

Amplified cell phone accessories:  (AzTEDP does NOT provide cell phones)

BeHear ACCESS

Bellman Maxi Pro

BeHear Smarto

 

Captioned telephone:

CapTel (Landline only, no internet)

NOTE: ACDHH no longer provides the landline CapTel.  Landline CapTel service will end on November 30, 2024.  Internet captioned phones are an option, so please contact us.

 

Alerting devices: (designed to notify user of environmental sounds)

Serene Innovations CA-360QK

Serene Innovations CA-380

SquareGlow Home Kit

Bellman & Symphon Vibio

 

Speech devices:

Griffin Labs EMOTE Electrolarynx

Zygo Wireless Voice Amplifier

Casa Futura Basic Fluency System

 

Teletypewriter (TTY)

Ultratec 4425

 

Combined Vision and Hearing Loss: 

Serene Innovations HD40P

 

Braille devices for the DeafBlind: 

Please contact Vicki Thompson for assistance:  [email protected] or call 602-542-3365 (Voice)


Toll Free: 1-866-223-3412 (Voice)


Videophone:  602-761-9541


Fax: 602-542-3488 


100 North 15th Ave, Suite 104 


Phoenix, AZ 85007 


(N.W. corner of 15th Avenue and Washington Street)

Office Hours are Monday - Friday 8:00 A.M. - 5:00 P.M.

(an appointment is highly recommended to ensure staff availability).

Our office, which is located on the first floor of the Arizona Department of

Administration Building, offers such amenities as Wi-Fi, a looped board/training

facility, and free visitor parking. Our phone demonstration room is also looped!

 

Captioned telephones

Effective June 4, 2024, ACDHH no longer provides the landline CapTel phone.  Effective November 30, 2024, landline CapTel service will end.  Please contact us for more options.

The Arizona Relay Service, a program of the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH), will continue to offer qualified Arizona residents access to landline Captioned Telephone Relay Services through November 30, 2024.  These landline CapTel phones enable users to read word-for-word, voiced phone conversations in real time with a slight caption delay, such as the captions on television are slightly delayed.

For more information about internet captioned telephones, contact Vicki Thompson at (602) 542-3365 (V) or 1-866-223-3412 (V) or email [email protected].

How It Works: To use landline Captioned Telephone Relay Services, Arizonans who have a landline captioned telephone place a call just as they would with a traditional phone - by dialing the number of the person they wish to talk to. With captions enabled, the captioned telephone automatically connects to the captioning service when it is dialed. When the other party answers, the captioned telephone user may be able to hear sound, but for comprehending, the user reads what the other party is saying. The transcription that the caller is reading in the display window is made possible by a specially trained operator at the Captioned Telephone Relay Service Center. Human-assisted voice recognition technology allows the operator to transcribe into written text everything that the other party is saying. The relay service and operators are paid for by ACDHH. 

Using your current phone line, in order for a landline captioned telephone user to receive captions on a voiced incoming call, the person calling must first dial the Captioned Telephone Relay Service toll free number at 1-877-243-2823. The caller will hear a recording which prompts them to “enter the number of the CapTel user…. “. The landline captioned telephone user answers the phone by simply picking up the handset. To learn more about how landline Captioned Telephone Relay Services work, visit the website at www.CapTel.com or email customer service at [email protected]

 

Previously Offered Device Information

Clearsounds CLa7v2

Serene Innovations CA-Mini

Clarity XLC7BT

Sonic Alert HomeAware HA360MVSPT

Sonivox Plus

Activocal Infinity Voice Dialer

Clarity Giant Extra Loud Speakerphone

ClearSounds A1600BT

BeHear NOW

Clarity AH200 Bluetooth Headphones

Activocal Freedom Voice Dialer

Clarity SR200 Amplified Ringer

Clarity Alertmaster AL 10


There are also Internet Captioned Telephones, websites and Smartphone Apps available from:

CapTel

CaptionCall

ClearCaptions

Innocaption (mobile app)

CaptionMate (mobile app)